What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-5 days after processing time for your order to ship out, average shipping times are no longer than 5-10 business days.
Tracking numbers will be updated immediately days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships and you will get your money back 100%.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply reply to your order conformation email with an update to confirm as soon as possible. If the given address is wrong and we have already shipped, your order will be returned and will not be updated until the package returns back to us. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to email@example.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.